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05/27/2025
The Real-Time Leap: Closing the Gap Between Receiving and Sending
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Financial institutions in the United States are taking a cautious approach to real-time payments, with many choosing to limit implementation to receive-only capabilities. However, banks that do not implement sending alongside receiving could risk losing market share.
FIs’ most frequently reported reasons for not enabling real-time payment sending capabilities include integration complexity, the lack of pricing models, and costs.
Adopting real-time bill pay, P2P payments and other use cases can help FIs maximize their return on investment in real-time sending.
The rapid rise of real-time payments is transforming the way consumers and businesses move money, offering unprecedented speed and convenience. Nevertheless, a significant disconnect remains: While most financial institutions (FIs) now support the ability to receive real-time payments, far fewer have enabled customers to send funds instantly. This imbalance limits the full potential of real-time networks and leaves customer expectations unmet.
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