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10/29/2024

Email or social media hacked? Here’s what to do

FTC

Hackers target your email and social media accounts to steal your personal information. Like your username and password, bank or credit card account numbers, or Social Security number. If they get it, they use it to commit identity theft, spread malware, or scam other people. So, what are signs that someone hacked your account, and how can you recover a stolen account?

Here are some things that might tip you off to a problem:

  • You get a notification that your email address or phone number changed. Or that your password was reset. But you didn’t make those changes.
  • You get a message that someone tried to log in, or did log in, and it wasn’t you.
  • You can’t log in to your account.

If you can’t log in to your account, follow the provider’s account recovery instructions. Here are links to some of them.

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