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10/28/2024
Michigan First Credit Union customers upset after losing thousands to fraud
Detroit Free Press
Keta Roberson lives nearly 25 miles away from an ATM on Wyoming Avenue in Detroit where two $1,000 withdrawals from her account were made in late March. She says she has never been to that ATM; she says she has no reason to go to Detroit.
But Michigan First Credit Union is essentially blaming her for the ATM withdrawals and has refused to reimburse her, even though the credit union's security camera video appears to show two other people getting the money in the middle of the night.
It's shocking to imagine that there could be photos of someone actually taking money out of your account, and yet you're left holding the bag? But we're living in a tech-heavy financial universe where many consumers are hit by scams — and tough policy stances by financial institutions.
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