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10/10/2024
Marriott data breach settlement: What it means for consumers
FTC
Marriott settled charges related to a data breach that exposed the information of millions of guests. The company will take steps to better protect customers’ personal information. And it will give customers more control over their information.
If you’re a Marriott customer, here’s what the settlement means for you:
- You may ask Marriott to review your Bonvoy account for unauthorized, suspicious activity. If, after an investigation, Marriott determines your loyalty points were stolen through unauthorized access to your account, Marriott will restore your stolen points.
- You may request through Marriott's website or mobile app the deletion of your personal information associated with your email address or Bonvoy account number.
- Marriott’s privacy policy must clearly state why it’s collecting your personal information and the business need for keeping it.
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