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09/03/2024

Check-In Time: Hospitality Welcomes Real-Time Payments

PYMNTS

Travelers expect the same seamless payment experience while traveling that they enjoy in other aspects of their daily lives. With so many payment options available, these consumers are increasingly gravitating toward the easiest and fastest method: real-time payments.

The hospitality sector’s existing payments stack is highly complex, designed to handle payments from across the globe. Upgrading these systems to improve efficiency is crucial, particularly for businesses striving to meet evolving customer payment expectations.

Instant payments benefit not only travelers but also the hospitality firms adopting them. For these businesses, real-time payment systems improve back-end efficiencies and cash flow management, leading to healthier balance sheets and potentially higher profit margins.

After the devastating downturn brought on by the pandemic, the global travel, tourism and hospitality industries are poised for remarkable growth this year. In fact, international arrivals are projected to surge by more than 15% in 2024 from 2023, finally surpassing pre-pandemic levels. By 2028, travelers are expected to embark on 1.4 billion cross-border trips, marking a 17% increase from the record highs of 2019. This expansion opens a world of opportunities for travel and hospitality businesses eager to capture a larger share of the bustling market of tech-savvy customers demanding seamless and efficient digital services everywhere they go.

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