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08/19/2024
77% of Consumers Expect Banks to Use AI to Fight Fraud
PYMNTS
Real-time payments, known for their speed and immediacy, have faced adoption hurdles primarily due to perceptions about security. As financial institutions (FIs) and payments providers grapple with balancing rapid transaction processing with stringent security measures, artificial intelligence (AI) emerges as a crucial tool in overcoming these obstacles.
A recent PYMNTS Intelligence report, “Instant Impact: AI’s Role in Advancing Real-Time Payments,” in collaboration with The Clearing House, explores the evolving landscape of real-time payments and the critical role of AI in addressing associated challenges. It explores how AI technologies are integrated to streamline fraud detection, enhance customer experiences and accelerate the broader acceptance of real-time payment systems.
Real-Time Payments Face Challenges
Real-time payments offer significant benefits, such as instant transaction completion and user authorization, but their adoption is impeded by perceived security risks. One concern is a heightened vulnerability to fraud, given the immediacy and irreversibility of these transactions.
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