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08/13/2024
Got a barcode from your utility company to make a payment? That’s a scam
FTC
Getting an urgent call from what sounds like your utility company might make you think: Did I forget to pay my bill? The caller says there’s a way to avoid shutoff and fees: they’ll send you a barcode by text or email so you can pay at a local retailer like Walgreens, CVS, or Walmart. Don’t. It’s all a lie. Wondering how to know it’s not a real utility company calling?
Scammers call unexpectedly and create a sense of urgency. But real utility companies don’t do that. Even if you owe money, they’ll work with you on a payment plan and won’t try to scare you into paying immediately — and they won’t send you a barcode and insist you take it to a store to pay.
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