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01/28/2024

Maryland woman loses $17K in SIM card swap scam despite two-factor authentication | I-Team

WJLA

7News is asking a security question that deals with your cell phone. How did a Maryland woman lose $17,000 even though she had two-factor authentication on all her accounts?

We all know criminals have multiple ways to steal your identity, but 7News is sending out a warning. SIM card swapping almost cost Sharon Hussey of Bethesda, Md. thousands.

It all started when Hussey got an email thanking her for the purchase of a new phone at Verizon. Minutes later her contact information at Bank of America had changed.

The problem? She didn't do either transaction and had two-factor authentication on her accounts.

"And the bottom just kind of dropped out,” added Hussey.

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