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Panel: Real-Time Ubiquity and Connectivity Turn Payments Into ‘Satisfaction Tools’


Real-time payments schemes are proliferating around the globe.

Getting them to work in sync and breaking down the silos that exist between countries will be key to helping faster payments scale across a variety of commercial and consumer-facing use cases, a trio of payments experts told PYMNTS.

Panelists included Dave Scola, CEO for the U.S. at Form3Sarah Billings, senior vice president, head of payments and international product operations and transformation at PNC; and Dan Williams, senior vice president, head of embedded banking at KeyBank.

As Williams noted, “the numbers around international trade are pretty staggering.” Trillions of dollars flow across the globe as enterprises pay one another, as buyers pay suppliers. And yet, he noted, traditional payment systems are “not that friendly when it comes to delivery of funds, predictability of funds and reconciliation.” Financial institutions (FIs), he added, need to help those client firms deliver money more efficiently in order to improve the performance of supply chains, and to improve consumer payments, too.


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