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AI linked to new crop of business email scams

Cyber Security Dive

Dive Brief:

  • Generative artificial intelligence tools such as ChatGPT could be aiding the proliferation of more convincing email scams aimed at stealing money from businesses, according to cybersecurity firm Fortra.

  • In the first quarter of 2023, threats in corporate inboxes hit new highs with a quarter of all reported emails classified as malicious or untrustworthy, Fortra said in a recent report. Nearly all of these threats (99%) were classified as impersonation attacks.

  • Fraudsters appear to be turning to generative AI to assist them in crafting well-written email messages at scale — without the poor spelling and grammar that has historically been associated with scams, John Wilson, a threat research senior fellow at Fortra, told CFO Dive. Recent evidence also suggests that scammers may be relying on AI to perform language translation, he said.



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