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How AI Use Cases in Payments Are Moving Beyond Fraud


As artificial intelligence (AI) gets smarter — as it’s designed to do over time and as usage increases — there are more places in the payment and connected economy ecosystems where it can have profound impacts from payments to fraud mitigation to customer service.

During a recent conversation for the PYMNTS Executive Insight Series, Ingo Money CEO Drew Edwards told PYMNTS’ Karen Webster that he sees AI as having transformational potential.

A shrewd observer of market trendlines, Edwards sees huge opportunities to bring AI into areas like mobility, particularly as it relates to the connected car and the payments opportunities it can advance for consumer convenience on one hand, and sales on the other.


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