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Consumers are placing their trust in mobile deposits. Here’s how banks can keep it.
By Michael Diamond, Senior Vice President, GM Digital Banking at Mitek Systems
In our post-pandemic world, it’s evident most people have become used to interacting with their banks online and aren’t interested in returning to their old in-person, branch-based banking habits. This was one of the key findings from a recent report Mitek conducted with Cornerstone Advisors, based on a survey of more than 1,000 U.S. consumers. Mobile deposit is a huge driver of this; nearly 88 percent of Americans accessed their checking account(s) using a smartphone or tablet during 2022.
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