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O2 scam call: 40% discount and free upgrade scams

The Money Edit

Mobile phone users are being warned about a “dramatic increase” in scam calls from fraudsters offering a free upgrade to an expensive handset or a 40% saving off their bill.

The latest convincing scam involves fraudsters taking control of a customer’s phone account and ordering an expensive device for themselves. In some cases, the victim’s bank account is hacked, and security text messages from their bank intercepted by the scammer.

Mobile network O2(opens in new tab) told The Money Edit it had seen “a dramatic increase in the numbers of ‘account takeover fraud attempts’ being reported to us”.


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