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Inside a scam call: Hear how a con artist does his work

WGAL continues an 8 On Your Side investigation about scammers conning their way into computers and stealing thousands of dollars.

Consumer investigator Brian Roche confronted one of the scammers to show you how to avoid losing money.

This scam started with an email informing the consumer that a computer tech support plan has just been auto-renewed for $499.

Brian did what any consumer would do who doesn't want to lose that money – he called the number on the email to cancel the plan. He reached a technician who said his name was Peter.

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