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11/02/2021

FTC returns $60 million that Amazon illegally took from Flex drivers

FTC

Amazon Flex drivers, watch your mail. The FTC just sent almost $60 million in checks and PayPal payments to eligible drivers who had their tips illegally taken by Amazon.

When customers placed orders through Amazon’s Prime Now or AmazonFresh services, Amazon asked “How much do you want to tip the courier?” Amazon told customers and drivers that “100% of tips are passed on to your courier.” But according to the FTC, from late 2016 through August 2019, Amazon illegally pocketed a big percentage of those tips.

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