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Identity Checks during the Account Creation Process Are More Important Than You Think


Identity checks during the account creation process are not simply a compliance exercise. They also present a golden opportunity to build trust and loyalty with consumers. By applying the most effective identity verification method based on the level of risk associated with a digital identity and transaction/activity, organizations can deliver an account opening experience that balances speed and security.

To learn more about the role of identity checks during account creation, PaymentsJournal sat down with Zac Cohen, COO at Trulioo, and Tim Sloane, VP of Payments Innovation at Mercator Advisory Group. During the conversation, Cohen and Sloane discussed data on consumer expectations, the benefits of identity checks, and what organizations can do to deliver an effective account opening experience.

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