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01/31/2026

How to handle unexpected calls that claim your money is at risk

FTC

Your phone rings and what the caller says next sends you into a panic. They claim there’s fraud on your credit card, someone hacked your bank account, you owe a tax debt, or your benefits will end today. Your adrenaline is pumping, and your mind races a hundred miles an hour. They sense this—and they say they can help. Should you trust them? No.

Pump the brakes. The caller might know things about you—like your full name or address—or your accounts. But that doesn’t mean they’re trustworthy. Scammers buy or steal this information to make their lies seem believable.

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