The term Black Friday was first coined by US cops back in the 1960s to describe the chaotic traffic and crowds in shopping precincts generated on the day after Thanksgiving. Today, it could equally be used to describe the criminal activity that mirrors the retail frenzy during events such as Amazon Prime Day, Cyber Monday, and Black Friday.
And while the annual round of suspicious phishing emails and fake SMS texts for parcel deliveries hasn’t gone away, the most concerning threats this year are automated, scalable, remarkably good at mimicking human behaviour, and are largely driven by AI.
Bad bots are automated software tools that mimic human shoppers to exploit online stores. Instead of browsing or buying legitimately, they engage in high-speed, high-volume actions that give criminals an unfair advantage and cause real harm to both retailers and consumers.
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