A key piece of the internet’s usually hidden infrastructure suffered a global outage on Tuesday, causing error messages to flash up across websites.
Cloudflare, a US company whose services include defending millions of websites against malicious attacks, experienced an unidentified problem that meant internet users could not access some of its customers’ websites.
Some site owners could not access their performance dashboards. Sites including X and OpenAI suffered increased outages at the same time as Cloudflare’s problems, according to Downdetector.
The outage was reported at 11.48am London time and by 2.48pm the company said: “A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.”
A spokesperson for Cloudflare apologised to its customers “and the internet in general for leting you down today”. They said: “We will learn from today’s incident and improve.”
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