To the editor: A heartfelt thank you to Times reporter Jessica Roy for sharing her harrowing identity theft saga.
My ordeal occurred in 2019 with a physical break-in of my house. Months of wrestling with authorities and banks stirred feelings of guilt and embarrassment. I tried to share my experience with friends so they could take protective measures, but they reacted as if I was paranoid.
My bank for 40-plus years could do nothing but shift my money to a new account. Twice my money was moved, and each time my new password suddenly became invalid and a new phone number was associated with the account.