See Tickets, an online event ticket vendor that services both Europe and North America, has disclosed a major data breach affecting its payment processing portals. While the data breach notice is light on details, See Tickets customers should know that their payment information, including credit card credential, may now be in the hands of cybercriminals as a result of this breach.
According to the notice, See Tickets first became aware of potential unauthorized third party access to some of its checkout pages in April 2021. The company promptly launched an investigation aided by a forensics firm. However, it wasn’t until almost a year later in January 2022 that See Tickets completely secured its payment platform, shutting down the unauthorized activity. Then, last month, after working with Visa, MasterCard American Express, and Discover, the ticket vendor determined that the breach may have enabled the unknown third party to access customers’ payment information.