With PYMNTS research finding that 34% of U.S. consumers are shopping for groceries online —76% for the convenience, 57% for the speed — it’s time for smart carts to start their ascent.
Grocery aggregator Instacart’s 2021 acquisition of smart cart first-mover Caper AI signaled a turning point in the future of checkout, and the innovation is just beginning there.
In a conversation with PYMNTS’ Karen Webster for the PYMNTS and PayPal collaboration series “Digital Payments Flip the Script: 10 Merchants and 10 Visions for Digital Transformation,” Caper CEO and Instacart Vice President Lindon Gao laid out an ambitious vision for how smart carts are transforming grocery.