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09/22/2020

Experian and BioCatch Provide a Global Financial Services Provider With a 73% Lift in Fraud Detection

OA Online

Amidst the pandemic, consumers have progressively shifted more and more of their activities online. Concurrently, there has been a surge in fraudulent attempts - industry data suggests that, since the beginning of the COVID-19 pandemic, there has been a 33 percent increase in account opening (AO) fraud 1. Furthermore, 57% of businesses have reported higher losses from account opening and account takeover fraud in the past year, per 2020 Experian Global Identity and Fraud Report. In this challenging environment, a global financial services provider sought Experian’s expertise to keep ahead of fraudsters and stay on top of the evolving digital landscape.

Experian joined forces with behavioral biometrics provider and CrossCore® partner BioCatch to deliver a layered fraud detection approach. Together, they proved that layering multiple identity and fraud detection capabilities can help authenticate legitimate customers, improve their experience and mitigate the risk of fraud. Combining consumer behavior insights, device attributes and machine learning provided optimal results, with a 73% increase in fraud detection and up to $23 million in fraud prevention savings.
 

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