The Federal Trade Commission just announced the most common types of consumer complaints that it received in 2019. Of the 3.2 million complaints that the FTC received, identity theft and imposter scams were by far the most common.
Here's a list of the top fifteen areas where the FTC received complaints:
- Identity theft (20.33%)
- Imposter scams (20.23%)
- Telephone and mobile services (5.83%)
- Online shopping and negative review (5.43%)
- Credit bureaus, information furnishers, and report users (5.16%)
- Banks and lenders (4.67%)
- Debt collection (4.22%)
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