Looking back at the holiday season, merchants faced a timeless struggle: stopping fraudsters. While dealing with fraud is a challenge year-round, the holiday season makes it even more difficult.
In November and December, people shop more to prepare for the holidays, causing eCommerce volumes to rise. Aware of the uptick in volume, criminals launch attacks, trying to take advantage of merchants who are struggling to keep up with all the traffic.
A common fraud vector used by criminals year around is account takeover. This is when the fraudster gains access to a user’s account, often by using stolen login information or through a brute strength bot attack. In either case, once a criminal gains access to an account, they’re able to steal more personal information, money, and goods.