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12/29/2020
Working together to suppress complex and organized fraud
Help Net Security
As the entire world has learned throughout 2020, effective suppression of the COVID-19 pandemic requires concerted responses and coordinated action. Medical professionals must adopt new protocols; local, state, and national governments must implement track-and-trace programs; everyday citizens must adopt risk-minimizing tactics like wearing masks and physical distancing.
Unfortunately, fraudsters have taken advantage of the pandemic to rob and steal. And just as beating the virus, beating COVID-19-related fraud will also require a multiparty approach.
Organizations with call centers must keep this in mind and take an omnichannel strategy to fraud mitigation: end consumers, call center agents, security teams, and technology must work together to stop fraud.
Alerts
The FRPA alert system distinguishes us from other groups by gathering and providing information to law enforcement, retailers AND financial institutions.
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Resources
Your electronic library to help in fighting financial fraud for all of our partners.
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