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BBB Tip of the Week: BBB sees more phony agency calls

The Spokesman-Review

Better Business Bureau is seeing an increasing number of scammers hiding behind fake phone personas to trick consumers.

BBB Scam Tracker received more than 500 reports last year about callers claiming to be Medicare representatives. Make sure to protect you and your loved ones as this scam is popping up more frequently.

How does this scam work? You receive a call that appears on your caller ID as Medicare or Social Security Administration. In one version, when you pick up the phone, a Medicare impersonator offers you something for free, such as a back or knee brace, medical equipment or new Medicare cards. All you must do is share some personal information, such as your Social Security number, to “confirm” your identity.

In an alternate version of this scam, there is an attempt to intimidate you by claiming there is a problem with your Medicare or Social Security benefits. The scammers may claim there has been suspicious activity on your account and if you don’t give them the information they need right away, you are in danger of losing your benefits or worse.


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