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State police warn of Verizon phone scam

Dover Post

The scammer called a person in Kent County, but police are concerned this could be a statewide problem.

The Delaware State Police recently have received a complaint from a citizen in Kent County concerning a phone call from an individual stating they are with Verizon. The person claiming to be from Verizon said the network was switching from 4G to 5G and the service would experience issues in the next few days.

Division spokesman Sgt. Richard Bratz said the caller claimed, in order to avoid issues with service, an account reset is needed. The victim received a password reset email and provided the confirmation code to the caller to reset the account. The caller then instructed the victim to turn off the cell phone to complete the account reset and network update. The victim turned the cell phone on and moments later received another email from Verizon confirming his order for an Apple iPad tablet. The order was made in the victim’s name and was set to be shipped.


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