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Visa as gumshoe: How the card network tracks fraud to its source


There’s an adage in business and war that goes, “The best defense is a good offense.” This is the philosophy that Visa is deploying against online fraud.

When an incident occurs, Visa, along with the affected merchants and banks, will examine how it happened, the extent of the damage and what can be learned from it. However, Visa has decided to take it one step further by pursuing the online criminals to prevent future fraud. Visa also works with law enforcement agencies to quantify potential losses and, where possible, assist in the threat mitigation.

In one instance, Visa was able to locate the actual buildings where the fraudsters were operating, according to Penny Lane, vice president of payment fraud disruption in the global risk group at Visa.


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