Five Ways the Gaming & Gambling Industry is Targeted by Bad Bots
Let’s play a game of chance: What are the odds that your gaming website is being targeted by bad bots? Imperva research suggests they’re higher than you may think. Imperva’s 2022 Bad Bot Report reveals that 53.9 percent of traffic to gaming and gambling websites comes from bad bots. With the remarkable volume of transactions on these websites, it’s little wonder, then, that fraudsters and other cyber criminals leverage sophisticated automation to target them. But how exactly are they targeting this industry, and what are they attempting to achieve by doing so?
- Account Takeover (ATO) Fraud: ATO attacks are an increasingly common and costly problem on gaming and gambling websites. Fraudsters use bots to automate brute force login techniques such as Credential Stuffing (OAT-008) and Credential Cracking (OAT-007), in an attempt to take over user accounts belonging to someone else. If successful, an attacker can fraudulently change account details, withdraw funds or loyalty benefits, make online purchases, and because many people reuse their passwords, even access other accounts on different websites. There are extensive damages for the business as well – revenue loss from dissatisfied customers, loss of VIP customers, brand damage, stolen loyalty points, accounts being used for money laundering, increased customer support costs with 2-6 week fraud investigations, increased chargebacks, customer churn, and more.