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11/15/2019

Only after running out of hard disk space did firm realise hacker had stolen one million users’ details

State of Security

Yet another company has been found lacking when it comes to securing its consumers’ data.

Utah-based InfoTrax Systems provides back-end services to multi-level marketing companies (MLMs) such as dōTERRA, ZanGo, and LifeVantage, providing website portals where individuals can register as a distributor, sign-up new distributors, and place orders for themselves and end consumers.

According to a complaint from the US Federal Trade Commission (FTC), InfoTrax was first breached by a hacker in May 2014, who exploited network vulnerabilities to gain remote control over its systems.

The hacker was able to view and access files on InfoTrax’s server, delete, and upload new files. In all, they are said to have breached Infotrax’s system 17 times over the next 21 months.

Then, on March 2, 2016, the hacker accessed the sensitive personal details of one million consumers.

According to the FTC, InfoTrax had been storing consumers’ social security numbers, payment card details, bank account information, user IDs, and passwords in “clear, readable text” on its network.

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