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02/25/2019

Telephone Scams: Your Credit Card was Used in Fraudulent Activities

The State of Security

Everyone by now should have heard about the telephone scams involving a caller who claims that they are from the CRA (Canada Revenue Agency) or the IRS (Internal Revenue Service).

These tax agency scams generally receive the most coverage, but some don’t get much attention. Recently, people have also received calls from individuals claiming to be from their “bank” that inform the receiver how their credit card was used in fraudulent activities.

What is the scam?

A person receives a call from an individual who claims they are an employee at their “bank.” The individual then notifies the receiver that their credit card has been used in fraudulent activities.

At this point, the person claiming to be from the bank hangs up the phone. However, instead of actually hanging up the phone, the scammer plays a dial tone. This scheme creates a sense of panic so that the receiver will want to call their bank back.

Without realizing that the call is still connected, the victim dials the number that is on the back of their credit card. Then another scammer comes back on the line and fakes being the credit card company.

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