HONOLULU, Hawaii—It seems that being a victim of fraud is commonplace in today’s digitally driven world. Scammers attempt to interfere with financial accounts and transactions wherever you are—on the phone, online or at home. According to Javelin Strategy & Research’s 2018 Identity Fraud Study, a record 16.7 million U.S. consumers became victims of fraud in 2017—a 1 million increase compared to 2016.
The sooner consumers are aware of potential fraudulent activity, the quicker they may help reduce and stop further financial loss. To help minimize fraud, Bank of Hawaii has launched debit card fraud alerts. The bank reviews accounts for fraudulent activity, and protects consumer and business cardholders by immediately alerting them of suspicious activity on their debit cards through email. If no response is received, Bank of Hawaii will also attempt to contact consumers in Guam, Saipan, and American Samoa through interactive voice. (Phone alerts are currently not available for Palau or international phone numbers.) Debit card consumers are automatically enrolled in this service, and can recognize a BOH Fraud Alert when it is sent from “869-75” via text, FraudServiceCenter@boh.com via email and 1-800-369-4887 via phone call.