Sears, the department store operator, and Delta Air Lines, the airline operator, disclosed Wednesday (April 4) that payment information of some of their customers could have been exposed as part of a data breach at 7.ai, the software provider.
According to a report in Reuters citing the companies, 7.ai, which provides online support services to Sears and Delta Air Lines, among other firms, informed Sears in the middle of March that the hack resulted in the unauthorized access of credit card information for fewer than 100,000 customers. The hack happened on or around Sept. 26, 2017, and was identified and resolved on Oct. 12. Meanwhile, Delta Air Lines told Reuters that it was a small number of customers that had their data exposed in the compromise. The airline operator said personal details on things such as passports, government identifications, security, and SkyMiles information was not impacted as part of the breach. Sears noted its stores and internal systems were left out of the breach as well. There wasn’t any information on customers using the Sears credit card impacted in the hack either, noted the report.