A number of OnePlus customers have reported unusual credit card transactions after buying products from the smartphone maker's online store. And, today, OnePlus announces a formal investigation.
OnePlus reveals that the complaints come only from users who have made direct purchases and adds that purchases involving third-party services -- PayPal, for example -- are not affected.
The company says that it does not store the credit card information that users enter when making a purchase. OnePlus explains that this data is actually processed -- but not also stored -- by a payment processing company.